Shipping Policy
Effective Date: December 23, 2025
Last Updated: December 23, 2025
At Smart InkPrint, we are committed to delivering your orders safely, accurately, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States and Canada.
By placing an order on www.smartinkprint.com, you agree to the terms below.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after successful payment.
- Orders placed on weekends or public holidays are processed on the next business day.
- Processing time may vary during high-volume periods or when additional verification is required.
If there is a significant delay with your order, we will notify you via email.
2. Shipping Destinations
We currently ship to verified addresses within:
- United States
- Canada
Some locations may be excluded due to carrier limitations or regional restrictions. If shipping to your address is unavailable, you will be notified at checkout.
3. Shipping Methods & Carriers
We partner with reputable third-party carriers to ensure reliable delivery.
Available shipping options are displayed at checkout and may include:
- Standard shipping
- Expedited shipping
- Priority shipping (where available)
The selected carrier and method will determine estimated delivery timelines.
4. Estimated Delivery Time
Estimated delivery times vary depending on:
- Destination
- Shipping method selected
- Carrier operations
- Weather conditions or unforeseen delays
Delivery timeframes shown at checkout are estimates only and cannot be guaranteed.
5. Shipping Costs
- Shipping charges are calculated at checkout based on product weight, size, destination, and service level.
- Promotional free shipping may be available during specific offers or on qualifying orders.
All applicable shipping fees will be displayed before payment.
6. Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Please allow some time for the tracking information to become active in the carrier’s system.
7. Delivery Issues
a. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information.
Smart InkPrint is not responsible for delays, misdeliveries, or additional charges resulting from incorrect or incomplete addresses.
b. Lost or Stolen Packages
If your package is marked as delivered but cannot be located:
- Check surrounding areas or with neighbors
- Verify delivery details with the carrier
- Contact our support team for assistance
We will work with the carrier to investigate, but replacement or refund decisions may depend on carrier verification.
c. Damaged Deliveries
If a product arrives damaged, notify us within 48 hours with photos and order details.
We will work to resolve the issue promptly.
8. Customs, Duties & Taxes (for Canada)
Orders shipped to Canada may be subject to:
- Customs duties
- Import taxes
- Brokerage fees
These charges are the responsibility of the customer unless otherwise stated during checkout.
Smart InkPrint cannot predict or control applicable customs costs.
9. Out-of-Stock or Backordered Items
If an item becomes unavailable after your order is placed, we will:
- Notify you promptly
- Offer an alternative product
- Provide the option to wait for restock
- Issue a refund upon request
10. Policy Updates
Smart InkPrint may update this Shipping Policy from time to time.
Changes will be posted on this page with the updated “Last Updated” date.
11. Contact Us
For shipping-related questions, please contact us:
Smart InkPrint
📍 Address: 7181 Beacon Dr 15, Reno, NV 89506
📧 Email: support@smartinkprint.com
🌐 Website: www.smartinkprint.com
Compliance Statement
Smart InkPrint operates as an independent retailer. All trademarks belong to their respective owners and are used only for identification.